Unplug the power cable for the modem from the power outlet. Unplug the power cable for the Wi-Fi router from the power outlet. ( Note: If you have a cable modem/Wi-Fi router combo device, you only need to follow the steps for the single device.) The steps you take to restart your modem and router can vary, but here are the general steps. When you do this, everyone that is connected to your Wi-Fi network will be temporarily disconnected. This helps create a new connection to your internet service provider (ISP). Restart your modem and Wi-Fi router at home. Sometimes, you might need to try a combination of things to get connected.

We’ve separated these tips into a few different parts-steps to try on your home Wi-Fi router, on the PC you’re setting up, or on another device. If you have problems getting connected to the internet during setup, we have some things you can try to help you get connected. You’ll need an internet connection to finish setting up a device running Windows 11 Home. Connecting to the internet when you’re setting up your Windows 11 PC ensures you get the latest security updates.

Mac ethernet connected but no internet